Application and Infrastructure Service Engineer

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. 

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers.
• Collaborate with customer-centric experts.
• Embrace cultural diversity in our global team.

In a dynamic industry where passion drives our teams to have influence on become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

Job Overview

The candidate will be part of the “Application and Infrastructure Operations” team within “Connectivity E2E Support and Solution Engineering” department with a special focus to portals, tools and infrastructure used by our customer to manage broadband services of Eutelsat Company.

He/she will collaborate closely with clients and internal teams to improve solutions and services and solve issues that may affect digital platforms and related hardware where they are hosted on. The main duty of this position is to and maintains computer networks and systems, develop and/or implement change requests and to support operational staff for incident resolution. This position will also provide support for problem investigations.

What You’ll Need:

• Bachelor’s or Master’s degree in Computer Science Engineering, Business, Digital Transformation, or a related field
• Proven experience in digital customer experience management, IT services, or a similar role will be a plus
• Strong understanding of digital technologies, customer journey mapping, and IT service management (ITSM)
• Experience with Salseforce CRM, automation tools, and analytics platforms will be a plus.
• Excellent problem-solving, analytical, and project management skills
• Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.
• Knowledge of Unix-based computer operating systems, networking tools (i.e. Telnet, SSH, FTP/SCP) and standard business software (spreadsheets, word processing, presentations)
• Experience in scripting and programming languages (e.g. Python, Perl, Bash, Java).
• Experience with API testing (REST, SOAP) will be a plus
• Experience with DB (MySQL), the knowledge of Clickhouse will be a plus
• Knowledge of automation (Jenkins) and version control systems (Git) will be a plus
• Knowledge of Microsoft Windows and VMWare
• Fluent in English language, detail-oriented with interpersonal and organizational skills. Knowledge of French language is a preferable asset

Where You’ll Work:

• Turin, Italy
• The role offers flexibility, with a mix of in-office presence that encourages collaboration and hands-on problem solving, and the ability to work from home as required.

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.