UT Operations Engineer, Australia

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Who You Are: 

As a UT Operations Engineer at OneWeb, you will play a key role in our business growth. You will work with other Operations Engineering and Development teams to provide tier 3 operational support for the early stages of new user terminals deplyments, service support escalations, and new system features deployments.

What You’ll Do:

Responsibilities

• Provide Tier 3 Operations Engineer support for User Terminal Service and Operations troubleshooting and debugging
• Perform new firmware and software release planning and testing for a variety of UTs
• Deliver hands on training of new features and user terminals to Operations Team and Distribution Partners
• Work closely with the Dev Engineering and System Engineering to identify issues to improve the performance of UTs
• Investigate and reproduce reported issues with UT vendors engineers
• Create and maintain documentations regarding existing standards and processes
• Provide support for installation and configuration of user terminals
• On-site engagement with technical support of Distribution Partners
• Travel up to 20% of the time

What it Takes: 

Skills

• Systematic and methodical approach to debugging and problem solving
• Experience with SatCom and RF technologies
• Experience with IP networks (routing and switching)
• Good knowledge and use of Linux OS and python programming
• Good understanding of Cellular Technologies would be desirable, e.g. 3GPP
• Good verbal and written communication
• Good understanding of regulatory and test standards related to land maritime and aviation industry
• Experience in electrical and mechanical skills required in Satcom
• Good experience with RF test and measuring equipment
• A degree in a related engineering field (information systems, computer science, electrical engineering, computer engineering)
• Ability to articulate problems and solutions clearly to both technical and non-technical audience

Where You’ll Be:

Australia

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.