Knowledge and Adoption Intern
Connect with Eutelsat
Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator.
As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.
With Eutelsat You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Why Eutelsat?
- Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
- Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
- Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
- Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.
Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.
Who You Are:
As a Knowledge Intern at Eutelsat, you will play a key role in our business growth, working within our Customer Journey team to ensure stakeholders and partners know what is planned, what is being delivered, how it will help them and how to adopt it.
What You’ll Do:
- You will help us achieve our strategic goals by enabling efficient and effective creation of knowledge and adoption guidance, ensuring that stakeholders are prepared and engaged.
- Prepare release documentation, knowledge articles, learning pathways and training videos across the customer journey, building into existing collateral where required.
- Manage business announcements and communications of new capabilities to internal and external stakeholders
- Communicate roadmaps and release plans so that our stakeholders and partners are aware of what is coming and can be prepared to use the capabilities we enable through new releases
- Liaise with relevant teams to ensure that releases are accepted and adopted by the user community
- Ensure that our stakeholders get the training and knowledge they need to use our products to be successful in their roles
- Optimise the usability of all business readiness content, standardise delivery and align processes across the business
- Analyse and report training and adoption and adapt change initiatives accordingly
- Support Distribution Partner training as required
What it Takes:
- Strong stakeholder management skills
- Ability to coordinate and liaise effectively with business, operational and product teams
- Excellent organisational skills to support all knowledge and adoption activities
- Strong understanding of network and connectivity technologies
- Excellent written and verbal communication skills
- Ability to manage multiple projects and deliver high-quality work under tight deadlines
Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).
This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.