IRIS2 HG Service Engineering H-LEO (Paris/Turin)

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Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology

• Bring connectivity to remote frontiers

• Collaborate with customer-centric experts

• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.

• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.

• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.

• Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology

Job Overview:

The HG Service Engineering LEO-High position is responsible for defining and following the technical aspects of IRIS2 HardGov services in the LEO satellite layer, in cooperation with the corresponding MEO role and under the coordination of the Service Engineering Officer. This includes participation to workshops with the customer (ESA/EC), conceptualising service operations, setting performance indicators, defining service operation concept, working with System Architecture Team to provide requirements to ensure optimal service delivery and monitoring.

Key Responsibilities:

1. Definition of Service CONOPs (Concept of Operations) and Service Requirement Document :
• Develop and maintain detailed service operation models for the LEO layer in cooperation with the Service Engineering team and under the coordination of the Service Engineering Officer.
• Contribute to the definition of the catalog of services
• Collaborate with cross-functional teams (System engineering) and Stakeholders (EC, EUSPA) to align operational concepts.
2. Support on the Definition of HardGov Service KPIs:
• Co-develop the refinement of definition of Service KPIs (measurement methodology, target values) in coordination with System Engineering stream and under the coordination of the Service Engineering Officer.
• Support the flow down and ensure consistency of these values throughout the different streams of the project.
3. Elaboration of Service Requirements (Performance, Provisioning, Monitoring):
• Translate service performance goals and High-Level CONOPs into clear technical HG Service requirements in coordination with the Service Engineering team.
• Outline provisioning and monitoring parameters to ensure service stability and scalability.
4. Lead the Evolution of Key Deliverables in the Service Stream (LEO Layer):
• Contribution to the utilisation of the satellites in the LEO layer.
• Drive updates to the Service Implementation Plan and contribute to the HG product catalogue to ensure continuous alignment with market and technical demands

Where You’ll Work:

• Ideally based in one of the Eutelsat Group head quarter offices within the European Union, Paris, France or Torino, Italy
• Flexible in-office and from-home remote work
• International travel required

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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.