Functional Lead - Lead to Contract

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology

Job Overview

The Functional Lead plays a critical and visible role in the Lead to Order portfolio, working closely with Business stakeholders, Enterprise Design and IT teams to design digital capabilities and improvement across essential commercial and sales processes / products. Think of the Functional Lead like a leading interpreter, the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results. The Functional Lead, together with the functional analysts in the Lead to Order team, elicits, documents and analyses requirements around business challenges and then produces data-driven solutions.

Who You Are:

• You lead functional and technical discussions, build consensus, collaborate effectively, push boundaries, to deliver effectively and efficiently

• You enjoy working with key business stakeholders and other teams to address end-to-end user requirements, use cases and user journeys to provide simple and compelling capabilities and user experiences

• You are detail oriented, self-driven, have the customer experience front-and-centre and enjoy collaborating with multiple stakeholders to solve complex business problems.

• You are a team player, with strong time management, communication, act proactively and critical thinking skills in combination with a deep Salesforce platform expertise

• You are adaptable to change and can react swiftly to a fast-paced changing landscape driven by evolving market needs.

• You want to make a real difference in serving our customers and driving revenue for our business by revolutionizing Lead to Order through best-in-class digital capability and user experience.

What You’ll Do:

Reporting to the Lead to Contract Product Owner, key responsibilities include:

• Work with stakeholders and demand manager in a collaborative way, communicating effectively and efficiently

• Drive the identification of requirements to understand the needs and translate inputs into transformational business and digital solutions

• Own the development and refinement of process flows, use cases, user stories, and test cases

• Create and present application low level design solutions and future state goals.

• Provide guidance on best practices on digital business applications on the Salesforce platform

What You’ll Need:

•+5 years in Business Analysis role

• Proven experience in one or more Salesforce Product Technologies

• A minimum certification as a Sales Cloud Administrator is required 

• +2-year experience with CPQ o Experience with Marketing Cloud Account Engagement and other Salesforce products is a plus

• Experience with: 

• Experience in end-to-end Lead to Order through Order Management journeys and associated capabilities required to achieve efficient customer engagement, lead generation, qualification and conversion and to manage proper contract lifecycle and sales processes 

• Telecom and satellite systems o Tools based scaled Agile delivery and DevOps – using in-house technical delivery, systems integrators and product vendors o Global compliance, Security standards and data protection

• Experience with complex transformations and change management in telecoms/satellite service providers

• Experience in effective customer communication, team leadership and key stakeholder engagement

• Ability to work in a dynamic and complex international environment with pro-activity and flexibility

• Ability to work in team, with the right level of autonomy and excellent relationship-building skills

• Excellent communication skills

• Full proficiency in English and French

Where You’ll Work:

Issy les Moulineaux, Paris, France

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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.