Customer Supply Specialist

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. 

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

• Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
• Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

Who You Are: 

You’re passionate about logistics, customer relation and team management. You enjoy working on challenge and satisfying customers. You are agile and open minded. You want to make a real difference in the world by offering a high level of service.

What You’ll Do:

The Customer Supply Specialist reports to the Customer Supply Manager. The Customer Supply Specialist covers dedicated region and customers. He/she performs all activities and tasks necessary to operate the orders deliveries all over the world.

What it Takes: 

• Being the SPOC for distribution partners in a dedicated region for logistics matters and aftersales.
• Being in direct touch with distribution partners, internal support function, logistics and transportation partners to manage and follow the orders to be prepared and delivered.
• Monitoring the service level of the deliveries: end to end leadtime from the order receipt up to the delivery.
• Monitoring the costs: to prepare and to deliver.
• Managing potential claims & delays for the assigned distribution partners.
• Working with teams within the Supply Chain in order to secure the demand and stock availability for future requests from partners.
• Implementing and animating improvement action plan.
• Finding solutions to improve our service level and customer satisfaction.
• Structuring the methodology and the process and contributing to the deployment
• Accountabilities: KPI related to the leadtime to deliver the equipment  + compliancy of the deliveries + KPI related to costs

Where You’ll Be: Turin or Issy-les-Moulineaux

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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.